BritBox never loads after Roku ver 12.0.0 software update
After performing the latest Roku software update to 12.0.0 on 4/26/2023 BritBox never loads. It spins to load then goes to the Roku Home Screen
Forum Discussion
My bb will not load either, just spins than says something went wrong (zero over vero) and eventually dumps back to Roku Home Screen, all software is up to date and I rebooted.
i am using the bb app and am running directly with ethernet cable. My speed is 540Mb.
I’m running a Roku ultra 4670x, software is 11.5.0 - build 4312-46
this started today
Hello Icstephen
Thanks for reaching out to the Roku community!
If you are still unable to play videos from one channel after attempting the suggestions above by @RokuNimfa-C, videos from other channels play fine, contact the channel provider's customer support team to report the issue and get help. Channels on Roku are maintained by the channel developer themselves. In this case, there's likely an issue within that specific channel that needs to be addressed with an update from Britbox developer.
Regards,
Karla
