Forum Discussion

lovettstough's avatar
10 months ago

Audio Track is in spanish when it should be in ENGLISH

I'm watching Swamp People on TheRokuChannel & recently all the audio changed to spanish & I didn't do it & I don't understand spanish & I can't figure out what's wrong or how to switch the audio track back to ENGLISH???

11 Replies

  • renojim's avatar
    renojim
    Community Streaming Expert

    Try pressing * on your Roku remote while the video is playing and go into the "Accessibility" settings.  See if you can change the "Audio track" to something else.

  • RokuCarly's avatar
    RokuCarly
    Community Moderator

    Hi, lovettstough.

    Welcome to the Roku Community!

    Thanks for reporting this to us. We'd be happy to review this content.

    When we tried to reproduce this on our end, it seemed to be playing in English, and there was no Spanish option for the audio track. Could you please let us know which Season and Episode you observed this in? If you could also let us know the timeframe of when the Spanish audio was being observed, that would be great.

    Also, please clarify the year this content was produced, as there are two available pieces of content for this series.

    We'll be looking forward to your update.

    Best regards,
    Carly

    • gzadina's avatar
      gzadina
      Newbie

      Season 8 has several episodes only in Spanish with no English option. I've had to skip at least 5 or 6 episodes so watching the season is incomplete. Very frustrating!!

      These are the following episodes only in Spanish with no English counterpart: 

      S8E3, S8E3, S8E3, S8E3, S8E3, S8E8

      • RokuRiamie-D's avatar
        RokuRiamie-D
        Community Moderator

        Hi gzadina,

        Welcome to the Roku Community!

        Thank you for informing us about the audio track issues with the Swamp People content on the Roku channel, which currently only offers Spanish and does not have an English option.

        We have coordinated this with our Roku team for review, and they are actively working on it. We appreciate your patience and cooperation as we work on this issue.

        Thank you for your understanding.

        Regards,
        Riamie

    • amamadukes's avatar
      amamadukes
      Channel Surfer

      Hi on your swamp people and S7 E1 is also finished it does not let me choose the option to put it back in English I cannot understand Spanish and I would like to watch the show please fix this thank you

  • amamadukes's avatar
    amamadukes
    Channel Surfer

    My dad's got the same problem and it's irritating we don't understand Spanish that's why

  • amamadukes's avatar
    amamadukes
    Channel Surfer

    I want my swamp people back in English so I can understand what they're saying and watch my show this is disappointing why would they ever do that and put it in Espanol when they know English they can listen to it in English