Here are some clear, helpful suggestions for the Roku issue described in your post:
Hi there, thanks for sharing your experience — that sounds incredibly frustrating. Here are some suggestions that might help before doing a full factory reset:
🔧 1. Try a System Restart from Settings
Even though you've restarted manually, go to:
Settings > System > Power > System Restart
This sometimes works better than unplugging.
📡 2. Forget and Reconnect to Wi-Fi
Since your network keeps resetting:
Go to Settings > Network > Set up connection
Choose your network and select “Forget Network”
Reconnect again and enter your password.
🧹 3. Clear Cache (Soft Reset)
Do this using your remote:
Home (press 5 times) → Up → Rewind (2x) → Fast Forward (2x)
This clears cached data without deleting anything.
🔄 4. Check for System Updates Again
Go to: Settings > System > System Update > Check Now
Sometimes new builds are quickly patched.
📲 5. Access Roku Mobile App
If the remote or UI is buggy, try using the Roku mobile app to navigate and manage the device.
💡 6. Factory Reset (Only If Needed)
If nothing works, you may need to do a full reset:
Settings > System > Advanced system settings > Factory reset
Note: This will delete all apps and saved settings.
Also: You’re not alone — other users have reported similar issues after the 14.5.4 update, so Roku may push another fix soon. Keep an eye on their official forums or support page.
Let me know if you’d like help writing a follow-up to Roku support or reporting this officially.