Forum Discussion

K-em_see's avatar
K-em_see
Reel Rookie
2 years ago

AMC+ for Roku removed mad men mid watch and I can't keep watching it on the regular AMC+ app

I was in the middle of watching mad men, which is why I got AMC+ on the Roku channel, but it disappeared from my view history and it's not showing it's available. Only available through the AMC+ app....
drkbrf's avatar
drkbrf
Newbie
2 years ago

Same here. This is extra frustrating because the AMC+ app won't let me sign up because I already have a subscription to AMC+ for Roku. But when I go to the Roku website to cancel that subscription, I can't actually cancel it, all I can do is turn off auto renew. I'm told "You can keep streaming until October 9th" but that's preventing me from signing up for AMC+ and watching the show I wanted to see! So dumb.

  • RokuCarly's avatar
    RokuCarly
    Community Moderator
    2 years ago

    Welcome to the Roku Community, drkbrf!

    Thanks for reaching out. We'd be happy to share further information about this. 

    Please be informed that turning off auto-renew via the Roku website cancels your subscription, and you will not be billed for it in the future. After canceling your subscription, you'll continue to have access to it until the end of your current billing cycle.

    You may check our support article related to this for more information: How to turn off auto-renew and cancel a subscription

    We hope you find this information helpful.

    Best regards,
    Carly