same problem with me…..was watching MAD MEN using AMC+ on Roku Channel and Roku removed the show starting on Oct 1st
What I did:
1-Went to Roku WEBSITE, signed in, and CANCELLED my AMC+ on Roku subscription
2-Called customer service at (816) 272-8106. Asked for refund of $8.99 subscription that I paid on Sept 28th because I can’t watch They processed a credit.
to continue watching the show, you will have to go into AMAZON PRIME or APPLE TV, search for it and pay 1 of those services to see it.
if you try to go directly to AMC+ and sign up…..you will get a error message that you still have a subscription and it will try to send you back AMC+ on Roku 😡
Thank you! It's so ridiculous that content would vary between the app offered through Roku vs the main app. Especially when they cost the same. I will never sign up for a Roku app again and go straight to the source!
And yet more proof to NEVER sign up through a 3rd party, and DOUBLY NEVER through another service (almost a 4th party). You can cancel it on Prime or whatever service, wait for it to expire, then sign up direct at the service web site.
Hi Community users!
Greetings from the Roku Community.
Thanks for bringing this to our attention. We'd be happy to share further information with you.
We should also consider content licensing when determining content availability. The series Mad Men appears to no longer be offered on AMC+ via The Roku Channel as its content license has expired.
We also recommend contacting the channel provider AMC+ Support team and letting them know you'd like this series back on the Roku streaming platform.
Hope you find this information helpful.
Best regards,
Carly
