Forum Discussion

SLSmith's avatar
SLSmith
Newbie
11 months ago
Solved

Add Paramount+ on the existing Roku account

I have an account for Paramount Plus streaming. I want to add it to Roku, but all I get is the option for the free trial. I don't want to pay again. Is the Roku-Paramount something different?
app subscription
  • RokuERey's avatar
    RokuERey
    11 months ago

    Hi SLSmith,

    Welcome to the Roku Community!

    I agree with Kristin2 comment. Some channels on Roku can be accessed through a standalone channel or by subscribing directly through The Roku Channel. If you decide to subscribe directly through The Roku Channel, it's a separate paid subscription, and you won't be able to use any existing credentials.

    Just wanted to drop the differences of the channel itself.

    Standalone channel- which you can access if you have an existing account.

    Channel via The Roku Channel- which cannot be accessed using an existing account but needs a separate subscription through Roku pay.

    I hope this helps.

    Let us know if there's any support we can help.

    Thanks,
    Rey

RokuERey's avatar
RokuERey
Retired Moderator
11 months ago

Hi SLSmith,

Welcome to the Roku Community!

I agree with Kristin2 comment. Some channels on Roku can be accessed through a standalone channel or by subscribing directly through The Roku Channel. If you decide to subscribe directly through The Roku Channel, it's a separate paid subscription, and you won't be able to use any existing credentials.

Just wanted to drop the differences of the channel itself.

Standalone channel- which you can access if you have an existing account.

Channel via The Roku Channel- which cannot be accessed using an existing account but needs a separate subscription through Roku pay.

I hope this helps.

Let us know if there's any support we can help.

Thanks,
Rey

brucitybruce's avatar
brucitybruce
Newbie
5 months ago

So I just paid for a yeaerly Paramount Plus subscription but it won't open the channel on my roku, it just says to 

get started

sign out

connect (options are youtube, hulu live, spectrum, etc) I don't have any of these! 

I am very frustrated becuase it seems like I just wasted $50!

  • brucitybruce's avatar
    brucitybruce
    Newbie
    5 months ago

    I just purchased the yearly Paramount Plus subscription and now I can't watch the channel, the only options I have on the channel are to 

    get started

    sign out

    Connect Provider

    I am frustrated because I purchased a year subscription and I can't get into the channel

  • renojim's avatar
    renojim
    Community Streaming Expert
    5 months ago

    brucitybruce, there are two ways to access Paramount+.  If you search for "Paramount" in the "Streaming Store" you'll see two icons - one with "on RokuChannel" and one without.  Try both of them.

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    5 months ago

    Hi, brucitybruce 

    Greetings, and welcome to the Roku Community.

    I understand your concern regarding your Paramount+ subscription access, and I'm here to help.

    There are two ways to subscribe to Paramount+ on the Roku platform: directly through the Paramount+ app or via The Roku Channel. 

     

    If you subscribe directly to Paramount+, you can only access your subscription through the stand-alone app. I recommend using the stand-alone app for the best experience.

     

    For more details, you can download the app here: Paramount Plus Channels.TV App

    I hope this information helps, and let us know if you have further concerns or inquries.

    Thanks,
    The Roku Community Team.