You didnt mention your Roku's firmware version (Settings/System/About) or Vudu app version (highlight the app and press Options (*) on the remote).
Try reinstalling Vudu:
1) Remove the Vudu app (Highlight the app, press the Options (*) button on the remote, then Remove)
2) RESTART the Roku (Settings/System/Power/System restart/Restart) <-- MUST DO THIS HERE!!!
3) Re-install the Vudu app
(If you dont restart, settings/cached data associated with the app are left behind and it wont be a clean re-install)
65R625, no Atmos from Vudu app when connected to a Denon AVR-x2700H & AVR-x3500H?
The re-install of Vudu app did not work, does anybody know when this will be fixed? I have purchased several Vudu movies and want my Atmos back working PLEASE!
Not sure when it will get fixed. I have had issues for months now. I am thinking if more people complain then maybe roku may take a look at it.
no Atmos from my uhd Vudu movies with my new Denon AVR S760H AV receiver. and no DD+ from my HDX movies. I can get Atmos from Movies Anywhere. but not all my Vudu movies are available there. 😕
Dennyboi8 @What worked for me was to get the latest 4k Roku stick and connect it directly to the a/v unit. Then it will play the atmos track from Vudu. This is the only solution that works.
Assuming Atmos from all your other apps/files is working, then you'll have to contact Vudu Fandango:
I already contacted vudu and they said to contact roku. Like i mentioned in my first post, i contact tcl and they said to contact vudu which they said to contact roku. Please refer to my first post for all the steps and trouble shooting i did. I am still thinking it is a firware issue and the vudu working correctly with roku via the tcl tv.
thank you I am thinking about buying the new TCL 6-series 8k version but will look at the new Sony Z9 now also, I have over 10k in my 7.2.4 home theater speakers alone and need my Atmos to simply work period..
thanks for your help Jim!
