Forum Discussion

RokuEmmanuel-D's avatar
RokuEmmanuel-D
Community Moderator
4 months ago

[Under Investigation] Unable to connect to the internet, Error 014

Hey everyone! We're aware that some users are experiencing trouble connecting their Roku devices to the internet, specifically encountering Error 014. Status Update – Our team is investigating th...
Under Investigation
bh222's avatar
bh222
Newbie
16 days ago

We have three Roku Sticks in our office and this morning all three will not connect to the WIFI. 

 

Error 014.30

 

I tried everything and even a factory reset on one of the Rokus. . It still will not connect 

alka's avatar
alka
Reel Rookie
16 days ago

Did you do the reset through the menu or did you press the physical reset button for 20 seconds? Pressing the physical button fixed it for me

  • Jude777's avatar
    Jude777
    Reel Rookie
    15 days ago

    I did, that was one of the first thing I tried! I've followed all of the instructions from Roku, as well as the community, and nothing has  worked!