Forum Discussion

RokuEmmanuel-D's avatar
RokuEmmanuel-D
Community Moderator
4 months ago

[Under Investigation] Unable to connect to the internet, Error 014

Hey everyone! We're aware that some users are experiencing trouble connecting their Roku devices to the internet, specifically encountering Error 014. Status Update – Our team is investigating th...
Under Investigation
RokuEmmanuel-D's avatar
RokuEmmanuel-D
Community Moderator
4 months ago

Thanks for the details, lynne137​!

We understand you're experiencing network issues. However, we'd like to know if you're having the same problems with other users here.

Can you please share any error messages you see on the screen when trying to connect? Also, any troubleshooting steps you have tried so far?

Let us know what you find!

Roku Community Team

lynne137's avatar
lynne137
Reel Rookie
4 months ago

Error message 014

  • RokuMaryEF's avatar
    RokuMaryEF
    Community Moderator
    3 months ago

    Sorry for the delayed response lynne137​ , and thank you for providing the requested information. We’ll share this with our team and update this thread once we have additional information.