We had a blip in the power during a rain storm and now Roku won't connect to the Internet.
I have tried resetting everything and nothing works. I have validated that my password is correct and all connections are secure.
NOTHING WORKS!
Why won't it connect???
We need more information. Do you get any error messages or codes when you try to connect? What's the model number of your Roku device that's written on it or displayed under Settings->System->About?
Error 014 - Unable to connect to wireless network
My Internet connection is strong; no outages; password is correct; all connections secure.
The streambar is showing the orange/red light.
I have restarted the modem and the streambar - no change.
All other devices are working to access the Internet - just my TV with ROKU are unable to connect to the Internet.
Thanks for the details, grm2025!
Can you please try connecting it to a mobile hotspot and see if it works? If the Roku TV successfully connects to the mobile hotspot, the issue is most likely on the internet.
Let us know what you find!
Roku Community Team
