Forum Discussion

RokuTakashi's avatar
RokuTakashi
Community Moderator
2 months ago

[Under Investigation] F1 TV Video Playback zoomed/cropped.

Hey everyone, We’ve seen some reports about the F1 TV app showing cropped or zoomed-in video during playback. Status Update (7/30): Our team is aware of the issue and is currently looking into it...
Under Investigation
Rodmac's avatar
Rodmac
Reel Rookie
2 months ago

Model: 4662RW - Roku Ultra LT

Serial # YJ00CE286325 (04617C286325)

Software: 14.6.4

Build 9914-46

F1TV Version 2.0 - build 1115930

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator
    2 months ago

    Hey, Rodmac​!

    Thanks for the info! We'll send this over to the right team for additional investigation. Let us know if you need more help with anything.

    Roku Community Team

    • Rodmac's avatar
      Rodmac
      Reel Rookie
      2 months ago

      7 days until the next race. We need a fix. Please Please Please. This is the difference between continuing with Roku or switching to another streamer…

      • RokuEmmanuel-D's avatar
        RokuEmmanuel-D
        Community Moderator
        2 months ago

         Rodmac​. Thanks for the follow-up!

        We understand that you want this fixed as soon as possible, especially when the next race is approaching. We're still working on resolving this issue, and we still haven't heard back from the engineering team. 

        We'll let you know once we have more info!

        Roku Community Team