Forum Discussion

RokuTakashi's avatar
RokuTakashi
Community Moderator
3 months ago

[Under Investigation] F1 TV Video Playback zoomed/cropped.

Hey everyone, We’ve seen some reports about the F1 TV app showing cropped or zoomed-in video during playback. Status Update (7/30): Our team is aware of the issue and is currently looking into it...
Under Investigation
Tii's avatar
Tii
Reel Rookie
3 months ago

Same issue. 

F1 “”channel “ and Roku do not seem to play well together.

Old tv would lock up  saying “copyright issues”. Checked Roku, changed cable, checked tv…gave up and just casted via a different device.

New set up but with older tv….now Roku and cable work but picture is zoomed 

This is not the experience I’m paying for.

 

4670x Roku Ultra

KW9989014835

software 14.6.4 build 9914-46

35-311-256

version 2.0 build 1115930

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator
    3 months ago

    Hello, Tii​!

    Appreciate the details you provided. We'll pass your concern along to the team for investigation.

    Please stay tuned!

    Roku Community Team

    • Tii's avatar
      Tii
      Reel Rookie
      2 months ago

      Pointing out the obvious, BUT still not fixed!

      It’s been a month. Can you please give us an update or timeframe ? 

      This is App is either supported or not. If it’s not supported please let me know and I’ll move to another device.

      Thanks