[Solved] Back button on Roku not working
Hey everyone,
We’ve seen reports where the back arrow button on some Roku remotes isn’t working.
Status update 8/28: We believe the issue is now resolved by performing a system restart.
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I have a Roku Ultra model 4660RW, software version 14.6.
The back button randomly stopped working today, August 27th, 2025, and it refuses to work on Fandango, Roku Home, Roku Channel, Pluto TV, Tubi and other apps.
I have tried:
Clearing the cache, unplugging the Roku for 60+ seconds, using different remotes, changing batteries, using the Roku Remote app, and resetting the Roku remote. I even factory reset the Roku, and it hasn't worked.
If anyone has any solution to this problem, please let me know. If there's any additional information that you need, I'll provide it.
Same issue - Roku broke something. To be clear, this is the Back arrow button next to the Home button.
As you said, others are reporting the back button doesn’t even work from the Roku app.
The only workaround I’ve found is toggling on the voice control slider button on the side of the remote (if your remote has one). Toggle it on and see if the button begins working, then try toggling it off. For me, it fixes the probably temporarily at least. There seems to be some link to voice control.
Roku, please get this fixed.
I just went into my Jellyfin app and toggled the voice search and then pressed back and sure enough it restores functionality temporarily. Thank you!
They need to fix this immediately.
I'll try this with my voice remote. Thank you!
Edit:
The suggestion semi-works, but only for a couple of seconds. It's a workaround for now, at least, until they fix whatever they broke. Thank you again, friend.
