My Paramount Plus app opens and I am signed in. I can see all the listing and previews come up but when I go to watch any show, all I get is the circle going round and round. I removed and reinstalled the app, restarted my router, TV, etc., ran all updates and still doesn't work. This has been going on for 2 weeks now. Won't work on either of my TVs, both are Roku TVs.
On my ultra 4k Paramount plus opens but will not play. I have updated everything I can. I have reset wifi. The app plays on my Hisense Tv but will not play on Roku ultra 4k. I can not delete the app. Please advise.
Jennifer
I am having the same issue. We have deleted app, restarted, reinstalled app and nothing. Paramount plus is the only app not working.
I’m currently having the same issue, done everything and still won’t play anything. The app on my phone works fine, it’s definitely ROKU.
Hello, adusseau abosbornetamp
It appears that you are experiencing the same Paramount+ problem. Could you provide a little more information so I can send this along to the team?
Looking forward to your response!
Roku Community Team
I am having the same issue. We have deleted app, restarted, reinstalled app and nothing. Paramount plus is the only app not
Wish I had seen this before I created a new post because I'm suddenly experiencing this exact same issue, but there are no updates available and absolutely nothing I've tried has resolved it. Nothing more irksome than paying for a premium subscription I can't even access!
Thanks for letting us know, DIYdee!
We see you're also experiencing issues with Paramount Plus.
Can you share some info here so we can pass this along to the team?
Please keep in touch!
Roku Community Team
I already shared this information on my post almost a week ago, but there have been no updates. Do I need to add the information here too?
No it did not work. Tried it on multiple TVs which have different Roku devices on each
Thank you for your response, digitallaw
We'd like to coordinate this with the team. Share with us the following:
Keep us posted.
Roku Community Team
It is still not working. I find it interesting that the APP goes out when Roku starts a promotion for Paramount+ through the Roku channel. Any here is the requested information.
Roku Box1 is Model 46662RW- Roku Ultra LT, Serial Number YJ007V263571, Device ID 046087263571, Software Version 14.6 build 49914-46, Paramount Version 9.10 build 20250603
Roku Box2 is Model 4802V Roku Ultra, Serial Number X01000LWKS5L, Software Version 14.6 Build 4.9914-C2, Device ID SODA229WKS5L, Paramount+ Version 9.10 20250605
digitallaw , are you using any kind of ad-blocker? I believe someone else reported Paramount+ didn't work with his ad-blocker enabled.
No ad blocker its on a TV with a direct roku box
You can reach independent Roku support at
+1(888) 971-1244
