Forum Discussion

Re: [Solved] Insufficient Memory Error

Over the past week or so I have been unable to open my apps. I get this message saying that I ran out of space and need to remove apps to try to free up.

I did delete unnecessary apps and ones that I do not use. Im down to six apps that I do use and it still says I am out of space.

I really don’t know what else to do or what the issue could be. I haven’t added more apps for it to run out of space. I do know updates could have taken more space, but doubt it was enough for this issue to come up.

 

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  • Vbarlow9's avatar
    Vbarlow9
    Newbie

    Suddenly receiving this message “there is not enough space to install Spectrum TV. Try removing some apps to free up space.”

    I have been watching through Spectrum as recently as last night and don’t understand why suddenly there’s a memory issue and I can’t access my programs.

    • makaiguy's avatar
      makaiguy
      Community Streaming Expert

      Vbarlow9-

      Those inadequate memory warnings are often a symptom of the Roku memory cache getting corrupted.  Deleting channel app after channel app does not make the warnings go away.  Clearing the memory cache should cure the problem.   

      The easiest way to do this is to RESTART your Roku.  (For Roku TV users reading this: if you have "Fast TV start" enabled, turning the TV off and back on just puts it into and out of a standby state and does NOT give you a complete restart, so use the methods below.)  

      Depending on your Roku model you'll find the "System restart" option under "Settings > System > Power", or on models without a Power option, under "Settings > System".  

      If a restart doesn't do it, or if you don't have sufficient control with the remote to navigate the Roku menus, you can also restart by pulling the power plug to the Roku for a few seconds then plugging it back in and waiting for it to restart.

       

  • JWS9518's avatar
    JWS9518
    Roku Guru

    When a channel/app has issues, especially memory related, the best thing to try is either doing a full system restart the device or unplug for 60 seconds to clear the cache.  If you are uninstalling the app, uninstall then do a system restart or unplug power for 60 seconds and then reinstall the app.