Re: [Solved] 14.5 Error playing video on FanDuel
Fanduel TV app on the Roku device won't allow me to enter into my Fanduel account. I tried clearing cache, doesn't help. The login stops at 2nd authentication page. What am I doing wrong?
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Burly1 Thanks for the post!
For this matter, it is recommended that you contact Fanduel support directly and ask for further assistance with your concern.
It is important to note that subscriptions and content, such as Live TV programming on a specific app, are managed and maintained by their respective channel providers. They can guide you through the steps to operate on their app and assist you with any other concerns.
Hope this helps!
Roku Community Team.I did contact FanDuel they referred me back to Roku support. I've tried for a day to login to the FD app on Roku. It doesn't work. I've cleared cache, re-enter name and password I've been locked out of my FD account over 2x. I can get on the account using the fire sticks we have, mobile and computer. I believe the issue is with Roku. One thing the Fire stick has is 3 different ways to login.
- Thank you for the update. To assist you further, please provide the following information:
- Device info (Settings > System > About)
- Picture of the screen
- Tracker and GC (Home 5x, Back 5x)
- Which specific app(s) are affected? (Is this the only app affected?)
Looking forward to your response!Roku Community TeamI too and others reporting issues with FanDuel on Roku TV. Mine is TCL. It’s not a FanDuel issue as works on my other set and I can play app on phone and Air Play to TV as work around. I was with Roku specialist yesterday and after hour of customer service plus specialist I as cut off and too late to start from square 1. My guess is an update that caused glitches in some of these Roku TVs resulting issues FanDuel app. It’s recent as of last week.
