Hi tttrrr,
Greetings from the Roku Community!
We are currently aware, and our engineering team has been investigating this issue closely.
In the meantime, could you also share with us the details below?
- Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About)
- Tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID).
Once we have this information, we will be able to pass it along to the appropriate Roku team to investigate further.
We look forward to working with you to help resolve this issue.
All the best,
Chel