Account, payments & subscriptions

[Waty69]

I already pay with my credit card but to get Chanel they asked for pin. I don't remember it. What should I do?

[RokuJanadeeK · Accepted solution]

Hi @Waty69,

Welcome to the Roku Community!

Thanks for the inquiry, we're here to provide you with information regarding how to update your Roku PIN CODE.

Here are the step-by-step instructions:

1. Visit my.roku.com
2. Sign in if prompted. For assistance, learn what to do if you have forgotten your email address or password.
3. Under PIN preference, select Update 

Please be guided through this link for more detailed information on how to update/create your Roku PIN Code: How to find, change, or reset the PIN code for your Roku® account | Official Roku Support

Hope you'll find this info useful. Let us know in case you still have any questions.

Best regards,
Janadee