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I'm currently being charge $12.71 for CBS interactive. On my bank acct. it actually Bp Roku. I logged into my account and it does not show a subscription for the channel. I also logged into my husbands account and it is not there either. Any help with this would be great .
@elizabethm, you can manage any subscriptions you have through Roku by signing into your account at https://my.roku.com using the email address that's displayed on your Roku device under Settings->System->About. If you have a subscription directly with a provider (like CBS/Paramount+) then you have to go to their website to manage your subscription.
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I basically same problem. Signed up for special with Paramount for 3 month special for $4.99 a month. But my bank account was charged $11.99 from Roku for CBS for the month. I never signed up with Roku. I searched my account and not there. Searched all day finally found an old account and that is where Roku was charging from. Got new password then it said had to change it again. Roku said I cant cancel the account because it is an open paid account. I do not know about you all but I am so mad with Roku. I have a firestick with one tv and 2 Roku for the others. About ready to throw the Rokus out and get me two firesticks. What is this with a company you cant get ahold of. Paramount answered me right back.
I am being charged $59.99 for CBS Interactive. This is way more than anyone has mentioned. I didn’t make an automatic payment to this service, l don’t even watch tv that much. There was no warning of the charge either. How many more people have been wrongly charged/tricked? When I try to delete the account or dispute the charges all l get says “forbidden”! What a scam! and a horrible way to take someone else’s money. If l made a mistake, that’s one thing, but I have not had cable for 13 years, so why would I pay $60 for CBS Interactive? I just want a refund and won’t stop until I get one.
@elizabethm, you can manage any subscriptions you have through Roku by signing into your account at https://my.roku.com using the email address that's displayed on your Roku device under Settings->System->About. If you have a subscription directly with a provider (like CBS/Paramount+) then you have to go to their website to manage your subscription.
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@hunter5410, you can check the subscriptions you have through Roku by logging into your account at https://my.roku.com using the email address that's displayed on your device under Settings->System->About. "Roku for CBS Interactive" is usually Paramount+. I don't know what "Roku channel" would be, but it could be some premium service you're accessing through The Roku Channel. For more help, you can try contacting "Account, billing & subscriptions" support at https://support.roku.com/contactus.
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