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  1. Roku Community
  2. Tag: Roku Direct Publisher
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  • _Steve's avatar

    Add Countries to Channel

    I have a published screensaver. Currently it is on available in the US and Canadian stores, I would like to add it to all the other countries. I have configured all the languages available. When I try to add countries and Save I get an error that says "ProductSvc update failed". I have done the basics, clear cache, different browsers, even different computers. Help please and thank you !!
    _Steve
    11 days agoPlace DevelopersDevelopers
    14Views
    0likes
    0Comments
  • MarthaGUI6's avatar

    Need Roku Consultant Help

    Having trouble with my custom Roku channel app that keeps crashing when users try to launch it. The app works fine in the Roku simulator but crashes immediately on actual devices with a generic error message. Built the channel using BrightScript and it passed basic validation, but something is wrong when it runs on real hardware. App just shows loading screen then goes back to home. Need someone who knows Roku development to help debug this. Have to get this channel working by Thursday for our content launch.
    MarthaGUI6
    18 days agoPlace DevelopersDevelopers
    86Views
    0likes
    3Comments
  • eliuuuu's avatar

    Roku inc mdm

    Hello After 5 years of use my MacBook shows now a Roku INC mdm lock :( please can you help me remove it?
    eliuuuu
    31 days agoPlace DevelopersDevelopers
    26Views
    0likes
    0Comments
  • Ckalogianis's avatar

    ROKU INC. has mobile device management of my newly purchased MacBook

    I need my newly purchased MacBook serial number to be taken off Roku's Business management program with Apple. ROKU INC. has remote management of my laptop whenever they want, and I need that removed.
    Ckalogianis
    31 days agoPlace DevelopersDevelopers
    1.6KViews
    0likes
    1Comment
  • vegatv's avatar

    can change the name of publish channel

    A question, is it possible to change the name of an already published Roku channel? holigo tv is no longer secure with the service. It has a large audience and I don't want to lose that audience. What can I do to continue with the channel with another name? th streaming company change evryting
    vegatv
    2 months agoPlace DevelopersDevelopers
    26Views
    0likes
    0Comments
  • Duje's avatar

    Where do I find testers?

    I am looking for someone to test my beta app. Since it is sound system related I am trying to find individuals with different versions of Roku device and different versions of sound systems. Where do you guys find testers for your apps? Did you buy all (or more than one) Roku devices and test app by yourself? If you are willing to test my app that would be great, but that is not a long term solution for developers in general!
    Duje
    2 months agoPlace DevelopersDevelopers
    114Views
    0likes
    2Comments
  • _Steve's avatar

    Published Screen Saver Not in Store

    I created a screen saver and received the email that it was published. I can find the screen saver on roku.com without issue: Halloween Screen Saver Channels | TV Apps | Roku Channel Store | Roku However, the screen saver does not appear in the app store on the TV. Is there something I'm missing ? Thank you
    _Steve
    3 months agoPlace DevelopersDevelopers
    88Views
    0likes
    3Comments
  • Abigor's avatar

    RAF + skippable Ads

    Hi. I need an advice. I need to implement skippable Ads on Roku. I use RAF to render Ads. According to the documentation, there is a method (setAdExit), which allows to skip Ads using Back button. It marked as deprecated though it currently works. But I need to implement the "full" version of skippable Ads, including countdown timer and Skip button. Does RAF have a built in functionality for this (there is no info in the documentation)? What other choices I have except RAF? Thanks.
    Abigor
    3 months agoPlace DevelopersDevelopers
    45Views
    0likes
    0Comments
  • gbm007's avatar

    Help Needed – "mm_icon_focus_hd" Manifest Error Preventing Public App Submission

    Hello Roku Community, I’m trying to submit my Roku channel package to start the certification process for public publishing. However, I keep encountering the following error during the upload process: Manifest is missing a required attribute: "mm_icon_focus_hd" I’ve thoroughly reviewed and updated all manifest requirements and project files according to Roku's documentation. As far as I can tell, this attribute is properly configured, yet the system continues to flag it as missing, preventing me from proceeding with the upload. I’m unsure if this is a platform-side issue or if there's something subtle I'm overlooking. Additionally, I’ve contacted Roku Developer Support three times over the past few weeks. Each time, I waited more than 7 days, but unfortunately, I haven’t received any response. If anyone in the community has faced this issue or has insight on how to resolve it, I’d greatly appreciate your help. Thank you in advance! —Ginedy
    gbm007
    4 months agoPlace DevelopersDevelopers
    97Views
    0likes
    4Comments
  • tired1234's avatar

    HELP! Got developer mode activated and then....

    Went to the ip addy put in rokudev and my password, uploaded the file to install and then get that stupid screen with the digi sad face that says the address is either offline or moved permanently. Ive undone the dev installer then redid it and changed passwords and same thing.... Here's what I'm working with: Model: 3960X-Roku Express Serial: X0260042376D Software Version: 14.5 Device ID: S0KC34D2376D
    tired1234
    4 months agoPlace DevelopersDevelopers
    91Views
    0likes
    1Comment