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  3. Tag: Device compatibility
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  • tamaramay2's avatar

    Streambar SE failure due to loose optical cable

    My Roku 4 device stopped supporting Hulu and eventually the new version of Sling. I could no longer stream these services on my main living room TV although still could with my older Roku devices on my other TVs. After unsuccessfully trouble shooting with Roku and Sling I finally figured Roku wants me to purchase a new player and purchased the Streambar SE. This was successfully installed (needed to use the optical cable as my TV does not have HDMI arc). At this time the Optical Cable has pulled out of the Streambar - it does not click in to the StreamBar fully. No amount of troubleshooting fixes this problem and now I am out and in worse shape than ever (no sound can't stream anything). And now I can't for the life of me find a live agent to discuss. Thoughts? Buy a new cable from a 3rd party? Switch to a different brand streaming device? IDK it shouldn't be this hard to "save money" by streaming.
    Solved
    tamaramay2
    2 years agoPlace Audio devicesAudio devices
    1.6KViews
    1like
    5Comments
  • ncdave2's avatar

    Enhanced Remote will not operate Panasonic TV

    I recently purchased a Roku Streaming Stick with enhanced remote. I set it up per the instructions. The problem I’m having is that I’m unable to get a remote code to be recognized by the TV/remote. I’ve gone through all 45 codes and the music doesn’t turn off. So my Roku remote doesn’t turn on/off the TV or control the back button. My sound goes to a sound bar so I’m not worried about the sound controls. The pause and play controls seem to work too. Any ideas/tips/tricks on how I can get the remote to work with my Panasonic TV? Thanks!
    ncdave2
    7 years agoPlace TVs & playersTVs & players
    16KViews
    1like
    20Comments