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  1. Roku Community
  2. Tag: Audio level
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  • Daniel1006's avatar

    Audio issues with Paramount+ and Max

    Hey, I've been so annoyed with the audio sync on Paramount+ and Max, so I've trying disabling audio mode, restarting my Roku, and removing them adding it back. So none of them did not help restore the audio settings for these two apps. please fix it
    Solved
    Daniel1006
    7 months agoPlace Apps & viewingApps & viewing
    434Views
    0likes
    1Comment
  • phpbb's avatar

    Xfinity Audio Getting Garbled or Lost (A continuation of the Xfinity Audio Out-of-Sync issue)

    Hello all, This issue was reported (and closed) as fixed for many but not for all: Xfinity Audio Out of Sync Unfortunately I am still having similar audio issues. So, after updating my 3 Roku Streaming Stick + units (and the Xfinity app itself) the volume still becomes degraded and garbled after varying intervals of operation. Next, I tried changing the audio options to "stereo" and now the audio disappears completely (instead of getting degraded and garbled). FYI, I did not touch the volume mode (set to off). For reference, here is the information for one of my 3 Roku Streaming Stick + units: Model 3810x, Software 12.5.5 Build 4174-50, Device ID C138D1864074 Also, here is the Xfinity Stream app version: 6.14, Build 0 Just for the record, Roku reported my connectivity as excellent. So, my final test was to go out and buy one of your competitors 4k Max sticks and that completely solved all the Roku-related audio issues. Moreover, my download speed was bench-marked (by the new 4k Max) at 372 Mbps. In summary, I think Roku needs to re-address this issue because the problem is clearly still present for some of us, and, the fact that installing a competitors 4k Max stick actually fixes the issues, clearly points to the root cause being either the hardware or software of the affected Roku units.
    Solved
    phpbb
    2 years agoPlace Apps & viewingApps & viewing
    1.1KViews
    0likes
    1Comment