Roku channels unavailable
I am trying to get iqiyi app in roku store. Unfortunately it shows it's not available on the site however when I searched it says it is supposed to. What to do? Region is Guyana, the roku store also says netflix, other apps, as well as local guyana channels are not able to be installed directly from https://channelstore.roku.com/details/b25d6a51fdda5b50d575541f90f056f8:fca909c9e172a926e22943eb8ab1d429/guyana-tv . However the streaming channels directly from the box was able to directly get Netflix, YouTube, Crunchyroll and viki after scrolling for hours.. please help me which category is iqiyi on It is roku ultra 4801rw
Global TV app playback issue
This is the weirdest thing... The remote will not respond on certain apps. The one with the issue currently is global tv. We get to a specific screen and the only button that will respond is the home button. This is the same if I am using the remote on the app on my phone. The light on the Roku responds but for some reason the screen doesn't change. I have tried taking the batteries out of the remote as well as unplugging and plugging back in the Roku.
Antenna channel Guide Access
Hello I have a new Roku TV. I have been through all of these procedures and I have set up my antenna, but the antenna channels do not display and the live TV. I have deleted and re-added live TV and re-scanned my channels several times and the only way I can access antenna channels is if when the scan completes, it gives me an option to “view guide” and when I view that Guide, then I only see antenna channels.A also when I use the selection to hide streaming channels or not that does not work. Please help me combine The free guide with the antenna guide, thank you.
Roku Subscription cannot access the contents
I bought a monthly sub last night. Turns out the app was a useless scam. I have lost track of the number of times I have bought a sub or an app only for it to have no content, or not even load at all. In the past, Roku has been good with refunds, so I knew that if I was scammed that at least I would get my money back. However, things have changed. They refused to give me a refund, so basically if customers are scammed in the future they just need to cut their losses? This in an insane and anti-consumer policy. Ebay has buyer protection. Pretty sure PayPal does as well. Don't most reputable companies provide refunds in the event that their customers are defrauded? What makes this even more unacceptable is that Roku does not vet their developers. Literally anyone can upload an app on Roku and steal a person's money and apparently not even face any consequences. Virtually all of the apps that screwed me in the past on Roku are still active on the platform. Some have been up for over 3 years!!!! Why does Roku not have a Quality Assurance team that screens every app that is uploaded on the platform to ensure that it is legal, functional, and that it provides the content that it promises its customers? If that isn't bad enough, the agent that I spoke to changed the PIN on my account without my authorization and without even consulting me after we spoke. When I tried to install an app afterwards I wasn't able to, and had to log into my computer and account to add a new PIN manually. Terrible and unethical customer service. When I bought my Roku TV in 2019 Roku was pretty awesome but it is a shell of its former self.
