ContributionsMost RecentMost LikesSolutionsSmart Home app continuously shuffles device on Home Screen This is a new problem that just popped up on the IOS app. If I lose signal the app asks me to install a new device. When I cancel the installation the Home Screen device list is shuffled randomly. I then I have edit the Home Screen to get the devices back in the order I want. This happens several times a day. How do I fix this? Re: Video Doorbell Live Feed drops out on Roku Ultra Still under investigation? Have they actually tested the system with actual hardware to replicate the problem? The app version hadn’t changed for several weeks which indicates no fixes have been implemented. Re: Video Doorbell Live Feed drops out on Roku Ultra I have been posting about this issue for months. The doorbell works great in the IOS app but doesn’t connect on the Camera app on the ultra. I never get a serious response. Just a request for error messages. The error is it doesn’t connect. Someone at Roku needs to get some hardware and replicate the problem. Very frustrating and disappointing. Re: Carousel causes Connectivity Issues to Roku Cameras I fully agree. The camera app became unreliable and essentially useless when they added the carousel. The IOS app works great. Please fix the issue. It has been going on for months. It essentially ruined the great feature of seeing your camera feeds on your Roku device. I find it amazing that you don’t test the app and see the obvious issue. Re: Smart Home app continuously shuffles device on Home Screen I uninstalled and reinstalled. The issue persists. It seems to occur when my phone is in an area of no signal. Re: Live Stream freezes and loses connection on Roku TV camera app Still no improvement to the performance of the camera app regarding the wireless doorbell. It still will not connect to the doorbell. All other cameras connect just fine. It been this way for months. Suggest you get some hardware and do some testing and replicate the issue. Re: Live Stream freezes and loses connection on Roku TV camera app Updated Camera App to Version 3.5 Build 115. Appears to be an improvement. All cameras connect well EXCEPT the doorbell. Same issue. Takes multiple attempts and MAYBE it will eventually connect. Connects instantly on IOS app. Doorbell is useless on camera app. Re: Live Stream freezes and loses connection on Roku TV camera app No improvement on camera app. Not very usable for live stream quick looks. On most cameras it take a couple of tries to connect. Doorbell is useless in the app as it takes forever to connect then freezes every time after 20 seconds The IOS works great with no issues. It’s not the hardware, it’s the camera app. Re: Live Stream freezes and loses connection on Roku TV camera app Happens every time with the doorbell. It is unusable in the camera app. Connects instantly every time in the IOS app Re: Live Stream freezes and loses connection on Roku TV camera app App version 3.5 build 96 Get some hardware and replicate the problem.