vicia
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Re: Roku TV stuck in Guest Mode
Hi AvsGunnar, Thanks for the suggestion, but there is no difference when resetting and updating via USB besides the code generation/validation as described in the support article. As soon as it finishes it kicks me back into Guest Mode at the same check-in/check-out date that was set before. If I had checked out prior to the reset and then update, I am stuck at the check-in sequence of Guest Mode. The TV is not able to do anything at Guest Mode check-in without internet. The only 3 options that I can select during that time which is: -Connect to Wi-Fi -Check-In/Check-Out (fails with a no internet message) -Disable guest mode via 4 digit pin (fails with a no internet message) No other option is available, can not change Source Inputs, can not watch Live TV. I suppose I could continue using the TV in Guest Mode and set a long check-out date so it does not wipe the logged in credentials and be stuck with limited Guest Mode options. But this is not an ideal solution.29KViews1like7CommentsRoku TV stuck in Guest Mode
Anyone have any suggestion on this. The TV is locked seems to be locked to a unknown account. I have read the Guest Mode article which basically states to use the pin code or sign into the Roku site to deactivate Guest Mode. https://support.roku.com/article/360015612834 The problem: -Roku TV is stuck in Guest Mode. -My pin code does not work. I don't know what the "correct" one is. -The TV is not listed under my Roku account. I can not figure out what account it might be on. The settings screen does not show the email address it is linked to when the TV is under Guest Mode. -Factory reset. There is no option to factory reset in the settings. Resetting it with the reset button goes through the process of connecting to the internet, downloading update, then reboots and brings me back into Guest Mode. If there isn't any solutions, I'm curious. Does any know if there a limit on 4-digit pin attempt? Can it be brute-forced?Solved30KViews2likes25Comments