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fonilgo2
Newbie

is there even a fix for error 014.50?

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Can’t seem to find ANY useful advice on this. I have had this issue the whole time ive had this tv but its never really been this bad and usually fixes itself after 5-10 minutes, but i get error 014.50 all the time atm, it just flat out refuses to connect to my wifi, i do multiple system restarts, nothing. multiple network resets, just makes it impossible to reconnect to my wifi. What is the fix to this? Ive tried restarting my router and everything and nothing actually helps. I reset my network today and now it wont let me connect to my wifi at all even though its right above the router, says excellent connection and i put the password in right.

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RokuArjiemar
Community Moderator
Community Moderator

Re: is there even a fix for error 014.50?

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Hello! @fonilgo2,

Thank you for posting in the Roku Community!

We appreciate you contacting us about your issue with error 014.50. We're pleased to assist.

For this matter, we're glad to let you know that performing a Factory Reset on your Roku TV may resolve the issue you are experiencing.

You can follow the steps below to perform a factory reset from the Roku device settings:

  1. Press the Home button on your Roku remote.
  2. Scroll up or down and select Settings.
  3. Select System
  4. Select Advanced system settings.
  5. Select Factory reset
  6. Select Factory, reset everything, and follow the on-screen instructions.

You may also use the physical button on your Roku TV. It is located on the back or bottom of your device, and the physical Reset button is either tactile or has a pinhole design that requires a straightened paper clip. It will appear similar to one of the following:

Once you locate the Reset button and your Roku device is powered on, press and hold the button firmly for about 10 seconds. When the factory reset is complete, an indicator light or status LED will blink rapidly on most Roku devices.

After a successful factory reset, your Roku device will restart in the same state as a factory-new device.

For more detailed information, visit our Support article on Factory resetting a Roku streaming device.

Thanks,
Arjiemar

Arjiemar
Roku Community Moderator

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RokuArjiemar
Community Moderator
Community Moderator

Re: is there even a fix for error 014.50?

Jump to solution

Hello! @fonilgo2,

Thank you for posting in the Roku Community!

We appreciate you contacting us about your issue with error 014.50. We're pleased to assist.

For this matter, we're glad to let you know that performing a Factory Reset on your Roku TV may resolve the issue you are experiencing.

You can follow the steps below to perform a factory reset from the Roku device settings:

  1. Press the Home button on your Roku remote.
  2. Scroll up or down and select Settings.
  3. Select System
  4. Select Advanced system settings.
  5. Select Factory reset
  6. Select Factory, reset everything, and follow the on-screen instructions.

You may also use the physical button on your Roku TV. It is located on the back or bottom of your device, and the physical Reset button is either tactile or has a pinhole design that requires a straightened paper clip. It will appear similar to one of the following:

Once you locate the Reset button and your Roku device is powered on, press and hold the button firmly for about 10 seconds. When the factory reset is complete, an indicator light or status LED will blink rapidly on most Roku devices.

After a successful factory reset, your Roku device will restart in the same state as a factory-new device.

For more detailed information, visit our Support article on Factory resetting a Roku streaming device.

Thanks,
Arjiemar

Arjiemar
Roku Community Moderator
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Tivolijr
Newbie

Re: is there even a fix for error 014.50?

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In an older post about this subject, it was mentioned that some Roku uses 802.11 b/n/g. I solved the problem using an old router with the same frequency (802.11 b/g/n). Roku found the new network right away and it is working smoothly.

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