Wi-Fi & connectivity

[Scott7556]

LEt me be clear what is currently allowing me to use my Rokus:

Every night wen I get home, I go to use them, all Rokus both Ultra on wired and wireless (both 2.4 and 5), and Streaming Stick (both 2.4 and 5) say <1mbps.

I unplug my modem and router (at the wall receptacle individually) for five minutes while leaving Rokus powered up as normal.  

The modem and router come back up after being repowered and I have 20+ mbps to my 2 Rokus on both wired and wireless connections.

I will look into what you are asking, but the Reset Connection might as well not do anything for my issue. I have done it numerous times.

[AvsGunnar]

@Scott7556 

Got it.  Understanding much better now.

Post back all the equipment info.

1. Need the Roku model numbers. (Settings/System/About).  The model names really don't help as Roku reuses the names. 

2. Modem model number

3. Router model numbers (both that you tried using)

4. ISP (internet service provider)

5. Did the info under Network/System/About look correct.

6. Roku OS (Settings/System/About).  Are you on 10.5 build number or 11.0 and build number

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Currently, without knowing these, just shooting blind.  I would currently be leaning to condemning the modem or the ethernet cable running between the modem and the router since that is one of the common elements.  (would affect both wireless and wired capability of the Roku devices).  It could also be a setting within the router affecting your WAN and LAN settings.

As it stands right now, only restarting the router and modem is resolving the issue.

Because affecting multiple Roku devices, there is likely either a physical issue or network issue that is responsible for the Roku calculating the low speed or inability to connect via wired.

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Realistically, without knowing what type of network and internet you are using, a bit difficult to suggest a course of action for you.  Suggestions would differ depending on the specifics above.