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Same here. We live in a RV and have been connected to the campgrounds Wi-Fi. Which we have to use the hotel and dorm connect, because a window has to pop us and we have to hit continue. The campground had an internet outage about a week and half ago. Ever since we have been having a issue connecting to the internet. When it pops up for us to connect to the “DIRECT-roku…” with another device, we connect to it with the other device but then it shows that there is no internet connection and it won’t pop up the window we need. We have tried resetting the network setting and even factory reset the roku. The roku’s software is up to date. This is extremely frustrating.
- RokuDanny-R4 years agoRetired Moderator
Thanks for the post.
For troubleshooting purposes, have you already tried connecting your Roku device to an alternate wireless network, such as a mobile hotspot, to see if you are experiencing the same issue?
Please keep us posted what you find out and we will be able to assist you further.
Thanks,
Danny- Postwick3 years agoBinge Watcher
How many of these threads does there have to be before you figure out the issue isn't people's network, it's that Roku can't handle when the wifi network channel changes?
EVERY OTHER DEVICE ON OUR NETWORK WORKS FINE, ONLY THE ROKU BREAKS. STOP BLAMING OTHER DEVICES. IT'S A PROBLEM WITH THE ROKU SOFTWARE.
I see you replying to all these threads reporting the same problem, and you don't notice they're all the same problem with all the same cause. You just keep mindlessly repeating the same canned troubleshooting steps.