Wi-Fi & connectivity

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Updating software

Progress at 68% and is being super slow at updating software. Before this I tried a few times and it would stop around 50-something% and say to restart or check connection...Does anyone know of a CUSTOMER SERVICE PHONE NUMBER THAT ACTUALLY CONNECTS ME TO A LIVE PERSON? Please! Oh it's a ROKU EXPRESS btw

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Community Streaming Expert

Re: Updating software

Roku has limited support for Express models and even for the more expensive models you can't get a live person.  Try connecting to your phone's hotspot just to get through the update.

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