Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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kgerard
Newbie

Seeing “no signal” but my wi-fi is working fine

It says there’s no signal and I’ve tried rebooting everything. Unplugging….sometimes the Roku screen comes up with bouncing letters but screen goes black then goes to “no signal” again.

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AvsGunnar
Community Streaming Expert

Re: Seeing “no signal” but my wi-fi is working fine

@kgerard 

If you are currently using the TV's USB power port, try plugging the Roku device into a wall outlet using the USB wall power adapter.  If your device did not come with a power adapter, try using a cell phone wall charger adapter. (5volt, 1amp).

 

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, 4802, 4850, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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