Wi-Fi & connectivity

[SaphireGungy]

I just upgraded to the iPhone 13 from the iPhone 11. Before I upgraded my hotspot worked just fine but now it’s not showing up on my Roku. Any help would be great to fix this!

[renojim · Accepted solution]

What's the model number of your Roku displayed under Settings->System->About?  Some Roku devices only support 2.4GHz Wi-Fi.  If your hotspot is set up to use 5GHz try changing it to 2.4GHz and a channel from 1 to 11.

[SaphireGungy]

My Roku model is 3930RW - Roku Express. I ended up trying that out and now my hotspot is working!! Thank you very much!

[Rosebb]

How do you find what ghz your iPhone  hotspot and Roku are in. I have the model 3930RW Roku express. Thank you. 

[Rosebb]

Found it thank you. 

[marbella1b]

HELP, i’m in the same situation you were & i would like to know what exactly you did to find your hotspot. we have the same roku model. 

nvm got it!

[Msmedic62]

How do you change them? 

[AvsGunnar]

@Msmedic62 

For Apple phones, look for a Setting that says "Maximize Compatibility". (this will force 2.4ghz to be used).  Settings > Network > Hotspot > Wifi hotspot > Extend compatibility

https://www.idownloadblog.com/2020/11/04/iphone-personal-hotspot-wi-fi-bands-tutorial/

For Android phones, look for a Setting that says "Select AP band" (should give you an option of either 2.4 or 5ghz)

Settings > Mobile Hotspot and Tethering > Mobile Hotspot Settings > Setup Mobile Hotspot > Select AP band

https://www.androidauthority.com/mobile-hotspot-setup-631280/

[shaeley]

This helped!!! Thank you!

[Nelly2094]

how do we charge it