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Fungirl's avatar
Fungirl
Newbie
3 years ago

My Roku rca smart tv won’t stay connected to the internet and will not connect

2 Replies

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  • AvsGunnar's avatar
    AvsGunnar
    Community Streaming Expert

    Fungirl 

    What is your router model number and who is your ISP (internet service provider)?

    It is usually a wireless channel settings issue with the 5ghz band (using DFS channels 52-140) which are not compatible with Roku.  If this is the issue, then need to Disable DFS usage at router or manually use non-DFS channels (36-48, or 149-161) in the 5ghz Wireless settings in router.

    However, you should be able to connect to the 2.4ghz band if your ISP has not disabled your 2.4ghz ability.

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    Provide some more details what is occuring and hopefully can get you back up and running.