Using your smart home devices

Learn to set up your smart devices in your Roku house. Discover how to use Roku with your home assistant, find troubleshooting tips, and get community advice.
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Sherben
Newbie

Subscription said 1to2 cameras but now it says only 1

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When we got our subscription it said 19.99 for 1 year for 1 to 2 cameras now I can only use 1 after I went and bought another camera 

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RokuBernie-D
Community Moderator
Community Moderator

Re: Subscription said 1to2 cameras but now it says only 1

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Hi @Sherben,

Thanks for your first post in the Roku Community!

We appreciate you contacting our support to help you with this subscription issue of the camera, and we are happy to be of service.

The annual promo of $19.99 is a subscription for 1 (one) camera. We advise you to get the camera plus subscription to link your cameras to one subscription.

To get the best subscription plan, you can visit Roku Camera Subscription.

We hope you'll find this helpful info. Let us know if you still have any questions.

Best regards,
Bernie

Bernie D.
Roku Community Moderator

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renojim
Community Streaming Expert

Re: Subscription said 1to2 cameras but now it says only 1

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The pricing doesn't mention anything about a $19.99 plan.

Roku Smart Home Subscription | Cloud Recording. Smart Detection. Professional Monitoring. | Roku

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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RokuBernie-D
Community Moderator
Community Moderator

Re: Subscription said 1to2 cameras but now it says only 1

Jump to solution

Hi @Sherben,

Thanks for your first post in the Roku Community!

We appreciate you contacting our support to help you with this subscription issue of the camera, and we are happy to be of service.

The annual promo of $19.99 is a subscription for 1 (one) camera. We advise you to get the camera plus subscription to link your cameras to one subscription.

To get the best subscription plan, you can visit Roku Camera Subscription.

We hope you'll find this helpful info. Let us know if you still have any questions.

Best regards,
Bernie

Bernie D.
Roku Community Moderator
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