Suggest a Feature

Share your Roku suggestions or request a feature from the Roku team! Add a kudo to existing topics to show your support, or create a new topic for new requests.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Rocky3
Newbie

Playing own files on Roku Ultra USB port

I upgraded from Roku stick to Roku Ultra for the main reason to have a USB port to play my own media. I have also downloaded Roku Media Player for this purpose. Everything works well, except pictures taken by Sony camera as vertical are displayed as horizontal on Roku Media Player, which apparently does not read JPG file properties. Therefore, I recommend for Roku to fix this bug in the next software update.

Nevertheless, I found a temporary fix by editing the image in Irfan View and adding black horizontal canvas on both sides of the image, so Roku thinks that the picture is horizontal and displays it properly. 

Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.