Doug820
Newbie
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08-30-2024
10:03 AM
Extremely unfair and prejudicial
I think it's extremely unfair and very prejudicial for Roku to require customers, that want to use their streaming stick, to have a payment method on file! I understand Roku's reasoning, they are trying to make it easier for people to buy, rent or subscribe to other services. However, what about the people that don't have a credit or debit card??? You are alienating them from using your product.
1 REPLY 1
andyross
Roku Guru
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08-31-2024
07:26 AM
Re: Extremely unfair and prejudicial
This is not true. There is an alternate way to sign up without a credit card. Plus, you can go into your account settings and remove all payment methods.