Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
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joechimo
Newbie

express 4 k+ won't power on after being unplugged to switch TV's

after being unplugged to switch TV's

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1 REPLY 1
RokuMary-F
Community Moderator
Community Moderator

Re: express 4 k+ won't power on after being unplugged to switch TV's

Hi @joechimo,

Thanks for reaching out to the Roku community!

I'd be happy to take a closer look to see how we can help get you up and running.

Is there a light showing on your device? If you are powering your Roku by plugging into the USB port on the TV, try powering from a wall outlet via the USB power adapter that came with the Roku. Many Roku streaming players require that they are connected to a wall power outlet using the power adaptor that came with the device.

We recommend taking a look at the troubleshooting steps provided by our Support page here: What to do if your Roku® streaming player will not power on | Official Roku Support 

Please let us know and we'll continue assisting you from there.
 

Best regards,
Mary

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