Solving playback issues

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Bondspb
Newbie

There’s only a blue screen. No picture

It's a roku phillips tv

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1 REPLY 1
RokuEuniceL
Retired Moderator

Re: There’s only a blue screen. No picture

Hi @Bondspb,

Greetings from the Roku Community!

We're glad to assist you with your problem with your Roku TV. Please try to power cycle your Roku TV by unplugging it from the wall outlet for a minute and plugging it back again right after. Restarting TV can reset the device's internal circuits, dismiss temporary glitches, and allow the system to start afresh.

Let us know how it goes, and we'll be happy to further assist you.

Kind regards,

Eunice

Eunice L.
Roku Community Moderator
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