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Al2son
Reel Rookie

Re: Tablo 4 not working after 14.0 update

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I have 3 Rokus. Only 1 (Roku Premiere 4620x) has updated to Roku software 14.0, the other 2 (Roku Ultra 4802x, Roku 3 4200x) are still running 13.1.4 (not sure why only 1 of the 3 updated, despite checking for updates on all 3).

When I try to playback recorded Tablo content from the Roku Premiere running 14.0, it will not play back recorded content. Shows the content is there, but when I tell it to play, it tries to start but returns to previous library screen after a few seconds. I am still able to stream live TV from all devices, and the recorded content plays fine on the other 2 Rokus, as well as on the mobile device app (iPad/iPhone).

I tried updating the app, deleting/reloading the app, as well as rebooting the Roku.

Anyone else seeing this issue? Have a possible solution?

Thanks!

Pegasus2000
Channel Surfer

Re: Tablo 4 not working after 14.0 update

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Same issue.  One roku updated with second roku not.

Model 3930RW-Roku Express

Serial # W00400W082SF

Device ID S013297082SF

Version 14.0.4 build 12221-AE

Tracker ID SF-409-971

 

 

Cemetery21
Channel Surfer

Re: Tablo 4 not working after 14.0 update

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Yes, same problem.  I bought a $14 Google TV device from Walmart and it runs all Tablo features fine, in fact, better than Roku before it broke.

rowku_username
Reel Rookie

Re: Tablo 4 not working after 14.0 update

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Your developers need to push a fix or roll back.  This is unacceptable.  You are losing customers for life at a high rate, myself included if this isn't fixed ASAP.  Will jump to firetv or something else and never use Roku again.  I have the ultra and just checked that latest 14.0.4 does nothing to fix it.

rmwojcik
Streaming Star

Re: Tablo 4 not working after 14.0 update

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Me too!

F Roku

0 Kudos
rmwojcik
Streaming Star

Re: Tablo 4 not working after 14.0 update

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Same.

Still waiting for Roku to fix.

But they suck.

0 Kudos
rmwojcik
Streaming Star

Re: Tablo 4 not working after 14.0 update

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Roll.Back.13.PLEASE!!!!

jummpeur
Channel Surfer

Re: Tablo 4 not working after 14.0 update

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Firmware issues like this usually get addressed in follow-up patches. Keep an eye on Roku updates and check forums to see if others report when it gets fixed.

Pegasus2000
Channel Surfer

Re: Tablo 4 not working after 14.0 update

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I used the reset on the roku which was not working.  It now seems to be functioning correctly.  In case you do not know, there is a pin hole on the rear of the device marked reset.

 

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Sonny615
Newbie

Re: Tablo 4 not working after 14.0 update

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Just noticed that I had the same issue on my Roku Streaming Stick+ (Model No. 3810X) which has the 14.0.4 Roku OS update. Tablo 4 App seems to be working fine yet on my Roku Streaming Stick 4K (Model No. 3820R2) which has the Roku 13.1.4 OS update.

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