Solving playback issues

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Re: PBS live programming not working

I just filled out all this caca, but by the time I logged in at the end, it all went away.

Click on pbs app, back to the home screen

3900X

OS 14.0

Power cycle 

System reset

System update

Reset network connection

Check connection 

Log back into router

0 Kudos
PBS_blows
Newbie

Re: Roku PBS app again not loading, Nov 16 2024.

Same! Thanks a lot PBS

CeeKay
Binge Watcher

Re: Roku PBS app again not loading, Nov 16 2024.

Same problem.
Removed the PBS app. Did a system restart on Roku. Reinstalled the PBS app.
Still not working. Just goes back to the home screen.

scooper24
Newbie

Re: Roku PBS app again not loading, Nov 16 2024.

Same exact problem for me. I could watch Nov 16, problem started Nov 17, 2024.

scooper24
Newbie

Re: Roku PBS app again not loading, Nov 16 2024.

I have the identical issue and did submit a support ticket 11/17/24 at the PBS website. Hope they fix it soon!

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Re: PBS app not working even though I deleted it and rebooted my Roku 4

Same here I have a Hisense roku tv and it's not working, but I also have an Amazon prime tv..PBS app works on my Amazon TV just fine, but not my Roku tv..so it's not the PBS app that's the problem but its Roku where the problem lies..

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scooper24
Newbie

Re: Can't get PBS app to work today

See all the replies for the subject "Roku PBS app again not loading, Nov 16 2024." Many of us are having the same problem. All of the possible solutions don't help.

wrbeye
Newbie

Re: PBS app not working even though I deleted it and rebooted my Roku 4

I have the same problem as all the other posters do, and have tried all the fixes without success. I was so excited yesterday when I was able to sign on and watch through Roku on my HD 4K tv... Please fix this, Roku!

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MAF111
Newbie

Re: Roku PBS app again not loading, Nov 17 2024.

Same issue as others.  PBS app does not load.  Once selected, it goes to a blank screen and then returns back to the app menu.  Attempted TV reboot, app remove and reinstall.  No change in behavior.

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andyross
Roku Guru

Re: Roku PBS app again not loading, Nov 17 2024.

I think this is most likely some backend issue with the PBS servers or authentication. Apps are typically not updated over a weekend, and as noted earlier, it was updated last week.

Basically, this is something that will probably fix itself soon, probably sometime Monday (fingers and toes crossed.)

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