Forum Discussion
Slm9161
3 years agoReel Rookie
Model 3820x
sN: S08Y422UU3HN
RokuMary-F
3 years agoCommunity Moderator
Hi Slm9161,
Welcome to the Roku Community!
We'd like to know more about how we can help. Can you please provide us with more specific information about the issue you are experiencing? What troubleshooting steps have you taken so far to try to resolve the issue?
As a first step, we would recommend taking a look at our Support page for a more helpful FAQ article that walks through the most common troubleshooting steps to assist you. Get started here: Official Roku Support | Roku Device Questions & Troubleshooting
Please keep us posted and we'll continue assisting you from there.
Best regards,
Mary