Solving playback issues

[kaissdd]

I did the network connection and it went through to activate PBS, and it says it's activated, but the app just sits and spins. Almost had it. Still spinning 8 minutes later, not connecting. 9 minutes later the app is populating shows, never mind. it stops populating, and now sits and spins again.

[Mike527]

They are gathering data, to elevate the problem. There are a couple of posts about collecting info. 

[margob1]

Mine is working now!!

[Malodee]

I just sent an email to PBS tech support so hopefully they can do something to help.

[Malodee]

That's great! I just checked mine and it's still not working ☹️

[cosmicpea]

Obviously a problem on the app end as I eliminated everything else. Anyway, try again. I did and it's working now.

[Trails]

Same results here.  Will call PBS Tech Problems tomorrow at 714-241-4100 ext 4.

[ElliottM]

Likewise, my PBS app is not working. I have deleted the app and reinstalled it twice after a system reboot. Still does not load. The screen goes dark and then returns to the home screen. Please fix this!

[Marniemfg]

 I’m back up. Whatever was wrong must have been fixed. 

[Janmot]

I’m having the same issue and tried the same fixes, to no avail. Help!