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slomall
Newbie

PBS app won't open on Roku ultra. Nov 17

PBS app won't open on my TV /  Roku ultra.  Screen turns black and goes back to Home page.  Tried deleting the app and resetting Roku.  Still not working.  

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4 REPLIES 4
whyyme
Newbie

Re: PBS app won't open on Roku ultra. Nov 17

Same problem and I tried the same steps. I live in DE. All other Roku apps work fine and my PBS phone app works fine too.

Jaylin
Newbie

Re: PBS app won't open on Roku ultra. Nov 17

I did a network connection reset in advanced system settings. Had to enter the network password again, but the pbs app is working now!

Leeskid
Reel Rookie

Re: PBS app won't open on Roku ultra. Nov 17

Finally reached someone at ROKU and they said the problem is on the PBS side and you need to contact them.  I have opened a ticket with PBS but the tech's don't come back to work until tomorrow. 

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kaissdd
Newbie

Re: PBS app won't open on Roku ultra. Nov 17

I did the network connection and it went through to activate PBS, and it says it's activated, but the app just sits and spins. Almost had it. Still spinning 8 minutes later, not connecting. 9 minutes later the app is populating shows, never mind. it stops populating, and now sits and spins again.

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