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Jcm43
Newbie

PBS app downloaded but not visible in main menu

So the PBS app is working but cannot be displayed on the main Roku menu.  I have to search for it, when found it is listed as downloaded but can only be found (and used) via the search function.  Thoughts?

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3 REPLIES 3
renojim
Community Streaming Expert

Re: PBS app downloaded but not visible in main menu

This issue has been reported multiple times for multiple apps.  I don't know what the issue is, but it seems that it will eventually show up.  You can try checking for a "Software update" and/or a "System restart" from Settings->System, but it will probably just resolve itself eventually.

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fox020
Reel Rookie

PBS channel is installed on 2 ROKUs. Only appears on 1 ROKU home screen.

The PBS channel is installed on 2 ROKUs. However, it only appears on 1 ROKU home screen.

It actually is installed on the ROKU where it's not on the Home Screen.  However, it's inconvenient to have to Search for the channel in order to play it.

I would like for it to be on both ROKU Home Screens.  Shouldn't that be possible?

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fox020
Reel Rookie

Re: PBS app downloaded but not visible in main menu

Yikes!  Not helpful at all!

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