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Ceil99
Newbie
‎08-06-2024 02:22 PM

No sound on TV after Pause. Have to unplug TV and plug back in to get sound back

I have seen some posts regarding this being an issue for 2 years now???  I just bought a Hisense Roku TV 4 months ago and have this issue.   I am on Software version 13.1.4  build 1610.

 

Very frustrating.  I have to unplug TV and plug back in to get sound back.  This can't be the way this TV works ..

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makaiguy
Community Streaming Expert
‎08-07-2024 06:58 AM

Re: No sound on TV after Pause. Have to unplug TV and plug back in to get sound back

@Ceil99-

Sorry, I can't help with your basic question.

But when you need to restart the TV you might find it more convenient and faster to use menu path Settings / System / Power / Reset system

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I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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