Solving playback issues

[jh5130]

Roku 3820RW2 streaming stick 4k
Serial x02500mkusv
Device s0jc3415kusv
Roku software 14.04
           Build 12230-e6
Gc version 12.6.32
Timestamp 2024-11-24T23:35:41Z
Issue SV-473-735

[Metalrules55]

Model 4660X- Roku Ultra

Serial# YJ0007444276

DEVICE ID CK3840444276

Software version 14.0

[KP16220]

3800x

YF0077402681

14.0

CT39A7402681

build 72

tracker is 81-473-740

[kgarenvt]

I should add that this behavior is occurring on both my roku ultra, and roku 4k express.  

[Aapp55]

Same issue. 

very frustrated. 

[RP86409]

Same issue as everyone else - why should we keep posting the same individual results, when it is obviously a systemic issue. Works on my laptop, but not on my Bigscreen, did all the same normal update steps - TV/Roku/NFL app. It's the same as everyone else, either the NFL app is messed up or the Roku system update has renedered the nfl app unusable. Worked before today.

[cena2772]

it is ridiculous they tried to tell me it was an issue on my end I said no its not. 

[C_J_R]

Select NFL app and it crashes back to Home Screen after a few seconds trying to open.

Model: Hisense 55R6+

serial: X00100C6WOKE

device ID: S022H0C6WOKE

OS Version: 14.0.4 build 12221-94

Tracker ID: KE-473-729

[blue410101]

Anyone get this resolved yet?

[NotUser8675309]

Hi.. Same boat. NFL app crashes after a few rotations of the propeller and back to homescreen

Model: 3820X - Streaming Stick 4K

Serial: X01700HLXT4M 

Device ID S08Y427LXT4M

OS Version: 14.0

Tracker ID: 4M-473-747

NFL App Version: 5.0 build 72