Lip sync audio and visual lagging
Having this issue here too. Started today. As well as 2 dead pixel? They are half dead I assume since sometimes they are dead and others are working just fine. The audio syncing is an issue too, you ...
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Are you back? I tried everything and what you have tried did not help.
Not a surprise. The only thing left (temporary short lived solution) is to reset entirely with the button on the TV if you haven't already done that. It's below the ethernet port on the back.
If you have tried it, there's no other solution offered but to get your money back if you still can, or deal with TCL's support if it is still under warranty.
We've hashed this over for more then 2 years, here and elsewhere with ZERO accountability. Right now TCL is going back and forth with both Roku and android TV's If they had the confidence in the Roku OS why the switch? They know fully well that there are thousands of us experiencing the same issue and you can have all the techs in the world tell you "We're aware and working on it" That's a BS!
It only took 27 months to make and detonate the first atom bomb!
It took 3 days for Neil Armstrong to reach the Moon!
I could go on forever about how science and engineering has exceeded our thoughts and boundaries. Is TCL ever going to fix this? I going with No they're not! A problem and issue this big cannot only be a software issue it has to be something that will necessitate the refund of millions if not billions of dollars to those of us that had faith in a company that is driven by profit and not customer satisfaction or loyalty.
Nothing short of a class action suit will achieve what's necessary and most of us already know how long and how little that'll produce for us....Only lawyers will make money, if successful we'll get a check for $15 in the mail. I've been down that road and it took 5 years to get $8 from a class action against At&t.
To be honest, they could simply add a delay option on the audio track and we could at least sync it up ourselves to whatever we want and that would be something to play with. Not so hard to do, a simple menu option while the audio track is playing in relation to the audio, a simple code specifying what each MS does and how much it should move it when 1ms move left or right in the track..
About the dead pixels I mentionned earlier, I used the jscreen fix and no more dead pixel, it's been a while now and it's all good. It's a simple 4-5am on old cable tv snow screen... Why don't they have one inside the TV? 🤷🏻♂️
I'm surprised at the so little efforts they do.
Ok folks. I put in a firestick and use the TCL remote to select firestick, which I’ve set up with all my apps etc. Then your TCL remote doesn’t work, so you have to remember to use the firestick remote. I’ve gone back and forth and there is definitely an improvement with lip sync using the firestick that you install in the back. This helps a lot. It’s $50 but worth it. It isn’t perfect but it doesn’t drift to like a full second delay of visual from audio like it does with no firestick installed. If anyone does this, let me know if it helped you.
