Issue Tracking Board

[dula]

No, neither of these work.  If Tablo can't decode the sound signal, then why would your suggestions work?

You have a working Roku w/Tablo.

[BMitch_5513]

Not solved for me, but adding a bit more information now. 

I have several rokus, but will contain this to a bit less.. 

======================

Roku #1 3914X2 Roku Express 4k +

Roku 14.0.4 FW Build 12221

Connected to LG43VT8000AVA

NOT STREAMING LIve or recorded Tablo Video/Audio

Streams No Over the air channels from Tablo. 

=======================

Roku #2 3914X2 Roku Express 4k + 

Roku 14.0.4 FW Build 12221

Connected to LG43VT8000AVA (Yes same TV Type connected to Roku #1)

NOT STREAMING LIve or recorded Tablo Video/Audio

Streams No Over the air channels from Tablo. 

=======================

Roku #3 3914X2 Roku Express 4k + 

FW Build 12221

Connected to SONY BRAVIA KDL-46NX711

All TABLO Streaming works. 

=======================

Connecting up any of the Rokus above to my Sony Bravia TV works for streaming Tablo live or recordings. 

Anecdotally I have another 55 Inch SONY TV that has a different older Roku Ultra connected to it and all tablo streams work. 

Also have an older Sharp TV with a 3914X2 Roku Express 4k + 

connected to it that doesn't stream tablo. 

So Sony seems to be fine nothing else here. No Sound bars here either. 

Yes, I can fiddle with the settings to get just video on my LG TV's .. but why? 

[DrMondo]

This worked for me!!

Model:  4620X - Roku Premiere

Software:  14.0

Thank you!!

[Mmondo]

Worked for my unit! 

[Jbluming]

What is the fix? Is there a way to roll back the OS upgrade?

[FriscoP]

You are correct that it seems related to audio setting. I tried this on my Roku Express 3930X. It then would play the video (live and recorded), but no sound. Close but no cigar. Thanks anyway.

[BanjomanF]

I have waited patiently for over a week now for a solution from Roku.
I have tried all the posted suggestions regarding changing audio settings, and nothing has worked. Either nothing plays, or it plays with no sound.
I have a sound bar, but it gets no signal either. I have no way to connect it directly to the Tablo.
I have an Amazon Fire Stick arriving today, which I hope will allow me to play my Tablo once again.

Sorry Roku, but you've been a big disappointment.

[BMitch_5513]

Yeah, a bit dissapointing. Trying to have the same interface across all TVs..now I have to use LGs smart TV to play Tablo. Ugh!

[M00seu3]

• Nothing has been solved! 

[miked1313]

The ISSUE IS NOT SOLVED!  THE ROKU OS UPDATE BROKE MY TABLOs audio!

Only specific ROKU devices are affected like older and less expensive ROKU's.

NO...I'M NOT PURCHASING MORE ROKU's TO SOLVE THIS PROBLEM!!

Roku folds arms and points fingers at TABLO. 

I  HAVE DELETED MY ROKU PAYMENT METHOD ON MY ROKU ACCOUNT.  I SUGGEST EVERYONE ELSE DO THE SAME THING AND GET ROKU's ATTENTION!!  REMOVE YOUR CREDIT CARD INFO.  DO IT NOW!!!  ROKU NEEDS to GET WITH TABLO AND RESOLVE THE OS 14.04 UPGRADE ISSUE AND MAKE ALL ROKU's COMPATIBLE WITH TABLO.  NEW OR OR OLD ROKUS!   *** STOP BLAMING TABLO FOR UNTESTED ROKU SOFTWARE RELEASES *****