Solving playback issues

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Insufficient Power - not a power outlet problem

First - I have read and tried every post on this topic. Including Danny’s.

Every couple of months my playback stops, and I get the insufficient power error. sometimes it helps when I switch the hdmi input to another port, but not always, and not permanently. I have moved the power adapter from a power strip to the wall. I have refreshed. 

still get the error. Please don’t tell me to “use a wall adapter because the tv usb port doesn’t provide enough power.”

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Community Streaming Expert

Re: Insufficient Power - not a power outlet problem


I won't tell you to use a power adapter, but I will suggest using a "different" power adapter to rule out a bad/underpowered/weak adapter.  Verify the power adapter is 5volts, and at least 1 amp.

I would also use another USB power cable (micro USB end on device side) to rule out damaged cable.

You didn't mention device model number, so assuming you are using the 2-piece supply with your device.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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Re: Insufficient Power - not a power outlet problem

Thanks so much. I’ll switch o it the cord. The adapter is Roku’s.  Model is express 4k+. 

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