Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
jas77204
Reel Rookie

HDCP Error Detected (Error 020)

Jump to solution

I just got a new Roku Streaming Stick 4K about 2 weeks ago.  It has been working fine until today.  Now every time I go into YouTube I get the HDCP Error Detected message.  It displays for a minute then goes away and then comes back.  The Roku is connected directly to the TV, so there are no cables or adapter involved.  I tried the fix under the FAQ and that has not worked.  Anyone have any suggestions?  Thank you.

Labels (1)
0 Kudos
1 Solution

Accepted Solutions
jas77204
Reel Rookie

Re: HDCP Error Detected (Error 020)

Jump to solution

I did try another HDMI and the same thing happened.  I then tried using it with one of those small HDMI extensions and it worked.  Not sure why, but it must be something with the connection.

 

Thanks.

View solution in original post

0 Kudos
3 REPLIES 3
jas77204
Reel Rookie

Re: HDCP Error Detected (Error 020)

Jump to solution

Also it does not look like an update as the Roku says the last update was on 12/28/24.

0 Kudos
JWS9518
Binge Watcher

Re: HDCP Error Detected (Error 020)

Jump to solution

If possible, try plugging the Roku into a different HDMI port or try a different TV.  

0 Kudos
jas77204
Reel Rookie

Re: HDCP Error Detected (Error 020)

Jump to solution

I did try another HDMI and the same thing happened.  I then tried using it with one of those small HDMI extensions and it worked.  Not sure why, but it must be something with the connection.

 

Thanks.

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.