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Lewie
Newbie
‎04-27-2023 02:59 PM

Smart home app will not download updates keeps saying try again, why is this happening.

Have tried a hundred times and the update will not install, why? Talked to chat 3 times can't get it to download app update, anybody know how to get the update to install.

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1 REPLY 1
RokuDanny-R
Retired Moderator
‎04-27-2023 03:16 PM

Re: Smart home app will not download updates keeps saying try again, why is this happening.

Greeting @Lewie 

Welcome to the Roku Community and thanks for posting regarding your Roku Smart Home mobile app.

Have you already tried using another wireless network to try to update the Roku Smart Home mobile app?

Please keep us posted what you find out and we will be able to assist you further. We look forward to hearing back from you.


Thanks,
Danny

Danny R.
Roku Community Moderator
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